Privacy policy

Privacy Policy

At KiraAroha, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our online store and purchase products such as T-Shirts & Tops, Shorts, and Skirts.

1. Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This includes:

  • Personal Identification Information: Your name, shipping address, billing address, and email address ([email protected]).
  • Payment Information: Payment details are processed securely by our third-party payment providers. We do not store full credit card numbers or banking details on our servers.
  • Order Details: Information about the products you purchase, including sizes, colors, and quantities.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our website, collected via cookies and similar technologies.

2. How We Use Your Information

We use your data solely for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you about your orders, returns, or inquiries via email ([email protected]).
  • To improve our website, products, and customer service.
  • To send you promotional offers or updates if you have opted in to receive them. You can unsubscribe at any time.
  • To comply with legal obligations and prevent fraud.

3. Data Storage and Security

We implement industry-standard security measures to protect your personal information:

  • All data transmitted between your browser and our website is encrypted using SSL (Secure Socket Layer) technology.
  • Your information is stored on secure servers with restricted access.
  • We regularly review our security practices to prevent unauthorized access, disclosure, or loss of data.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order-related data is typically kept for a period of 5 years for tax and accounting purposes. After this period, your data will be securely deleted or anonymized.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, such as:

  • Payment processors (e.g., Stripe, PayPal) for secure transaction handling.
  • Shipping carriers (e.g., USPS, DHL) for order delivery.
  • Analytics providers (e.g., Google Analytics) to understand website usage.

These third parties are contractually obligated to protect your data and use it only for the specified purposes.

6. Your Rights

Under international privacy laws, including the GDPR and CCPA, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data, subject to legal obligations.
  • Objection: Object to the processing of your data for marketing purposes.
  • Data Portability: Request a transfer of your data to another service provider.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze site traffic. You can manage cookie settings through your browser. Disabling cookies may affect the functionality of our site.

8. International Transfers

If you are located outside the country where our servers are based, your data may be transferred to and processed in a different jurisdiction. We ensure that such transfers comply with applicable data protection laws, including the use of Standard Contractual Clauses where necessary.

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with data, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Email: [email protected]

We are here to help and will respond to your inquiry as soon as possible.